Privacy Policy

1. Information We Collect

A. Personal Information

This may include your name, email address, phone number, postal address, and any other information you provide when booking our services, signing up for our platform, or contacting us.

B. Images and Recordings

As a photography and videography studio, we collect and store images, video recordings, and related metadata of individuals as part of our services. We will always obtain your consent when required by law before capturing or using identifiable images/videos.

C. Website Usage Data

We may automatically collect information about your interaction with our website, such as your IP address, browser type, device identifiers, referring/exit pages, pages viewed, and timestamps.

D. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website for analytics, functionality, and advertising purposes. For more details, see our Cookie Policy.

2. How We Use Your Information

We may use your information to:

• Provide, operate, and improve our services (including photography & videography bookings and content delivery)
• Communicate with you about your bookings, account, or our services
• Process payments (via Stripe and other secure processors)
• Send you marketing communications (where permitted by law, and with your consent where required)
• Analyze website usage to improve user experience and our services
• Comply with our legal and regulatory obligations
• Protect our rights, users, and property
• Respond to your inquiries and provide customer support

3. Legal Bases for Processing (EU/EEA Users)

We process your personal data only where we have a lawful basis to do so, including:

• Contract: To provide our services or perform a contract with you
• Consent: Where you have given your explicit consent (e.g., marketing, use of cookies, or sensitive photos)
• Legal obligation: Where required by law (e.g., tax, AML/CTF compliance)
• Legitimate interests: For operational purposes that do not override your rights (e.g., analytics, service improvement, fraud prevention)

4. How We Disclose Your Information

We may share your information with:

• Service providers and partners (such as Stripe for payment processing, cloud hosting, analytics providers, email/SMS tools) who help us operate and improve our business. These providers are contractually bound to safeguard your data.
• Legal and regulatory authorities when required to comply with the law or respond to valid requests.
• Potential buyers or investors in the event of a merger, acquisition, restructuring, or business sale (subject to confidentiality protections).
• Other users, where your information (such as images or testimonials) is shared publicly with your consent.

We will not sell or rent your personal information to third parties for their marketing purposes.

5. International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including Australia, the European Union, and the United States. Where we transfer data outside the EEA, we implement safeguards as required by law (e.g., Standard Contractual Clauses, adequacy decisions).

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law (e.g., for tax or regulatory reasons). When no longer needed, we securely delete or anonymize your data.

7. Your Rights and Choices

Depending on where you reside, you may have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your data (subject to certain exceptions, such as legal requirements).
• Restriction: Request restriction or object to our processing of your data in certain circumstances.
• Data Portability: Request to receive your data in a machine-readable format and transfer it to another provider.
• Withdraw Consent: Where we rely on your consent, you may withdraw it at any time (e.g., for marketing, cookies, or use of images).
• Lodge a Complaint: In the EU/EEA, you have the right to complain to your local data protection authority. In Australia, you may contact the OAIC.

To exercise your rights, please contact us using the details below.

8. Children's Privacy

We do not knowingly collect or process personal information from children under the age of 16 without parental consent. If you believe we have collected such data, please contact us so we can delete it.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. All payment information is processed securely via PCI DSS-certified providers (e.g., Stripe).

Despite our efforts, no online platform is 100% secure; please take care with your information.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze usage, and provide targeted advertising. For details on the types of cookies used, your choices, and how to manage them, please see our Cookie Policy.

11. Links to Other Websites

Our website may contain links to third-party sites or services not controlled by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last updated" date. If changes are significant, we will provide a more prominent notice (such as email notification).

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a privacy concern or complaint, please contact us at: